Rajkot Municipal Corporation (RMC) has started different mobile Governance services, to provide efficient, timely information to Citizens of Rajkot. The Mobile Governance services are exclusive for the citizen of Rajkot and the solution is developed in house by Rajkot Municipal Corporation.
Services provided under M-governance are; Alert services, Interactive services, Management services and Payment reminder services. To avail these services on mobile citizens of Rajkot are required to send an SMS in a prescribed format to a designated number.
The online real-time information about government application creates utmost level of satisfaction towards services which is rendered to the citizens by the RMC.
Winner 2011, M-Governance category, Manthan Award 201 Digital Inclusion for Development , South Asia
The Jury noted that m-Governance programme of RMC has emerged as a logical follow up of the successful implementation of e-Governance project they implemented earlier. It was also observed that the solution uses online real time database for transparent and effective response to the queries. The Jury also noted the project is financially sustainable and with significant number of mobile users in the RMC area, the project presented a win-win situation for both the RMC and the citizens who can avail its various services with greater ease and at their convenience.
Rajkot Municipal Corporation (RMC) is committed to provide basic infrastructure facilities including entertainment facilities to the people of the city.
Rajkot Municipal Corporation (RMC) is a local government. RMC is very well known for the managing the city by using private sector participation as well as introduction of innovative mechanism in management to serve people efficiently. City has prepared different plans for improving services and to nullify gap between services and demands.
Digital Knowledge Center (DKC) is an initiative of Digital Empowerment Foundation (DEF) & National Internet Exchange of India (NIXI) to function as an ‘Online repository’ of best digital contents for development in India and South Asia.
With the incoming of new technology in ICT and digital content technology along with various technology delivery platforms, a lot many interventions in digital content have been taking place in South Asia. Interventions are visible in all major areas – Education, Learning, Health, Governance, Entertainment, Localization, Commerce, Culture, Environment, Tourism, Infrastructure and so on. Creation of digital content, its deployment, service delivery and usage has increased each day.
While these developments are taking place, it is equally critical to have these interventions and practices shared, exchanged, and deployable from one place to another. For this to happen, one needs to have a resource bank available for learning, sharing and replication. Digital Knowledge Centre works as such a platform in audio-visual documentation format, which provides solutions to many of our social, economic, cultural and governance challenges.